your order journey

traceability is at the core of our industry

We are the holder of BRC Global Standard for Storage and Distribution. The BRC Global Standard is divided into eight sections:

1. Senior management commitment and continuous improvement, 2. Hazard and risk analysis, 3. Quality management system, 4. Site and building standards, 5. Vehicle operating standards, 6. Facility management, 7. Good operating, practices 8. Personnel.

Following the BRC guidelines helps us to ensure total traceability throughout our organisation. Read on to find out about how we can trace orders through our warehouse,  from delivery to your kitchen.

Procurement to kitchen

Incoming Deliveries 24/7

We receive wholesale deliveries into our warehouse throughout the day. Our warehouse team are always on hand to receive goods in.

Unloaded and Quality Control Checks

As a BRC accredited organisation we can provide traceability of every product that we receive. All produce passes through strict quality controls before entering our warehouse.

Temperature Controlled Cold Storage

Our entire warehouse is temperature controlled to make sure our produce stays at its best. We have separate dairy, freezer, fresh produce and dry stores.

Orders Placed

You can place your order live on the phone, by email or through our website. We can also create you standing orders if required. All live orders are booked directly on our sales software so we can provide you with instant stock levels.

Picked with the Latest Technology

We use a state of the art tablet based picking system throughout our warehouse. Orders are instantly available to our picking teams within minutes of them being placed.

Hand Loaded and Checked

Each van is hand loaded by one of our experienced teams. This is the final quality check before leaving our warehouse.

Deliveries Tracked to the Second

Our entire fleet of vans is tracked with live TomTom tracking data. This gives us a constant overview of delivery times and van locations.

dedicated sales team

We have a knowledgeable and helpful team always available on our sales line. We take live orders up until midnight for next day delivery.