With over 40 years in the industry, The Heritage Fine Food Company is a SALSA certified fruit and vegetable wholesaler based in Wiltshire supplying to restaurants, cafes, and schools throughout the South-West.
Sourcing from the local area as much as we possibly can is really important to us at Heritage. We have developed fantastic relationships with local growers, farmers, artisans and other suppliers in the local area which gives us access to the very best seasonal produce. We stock an extensive range of products including fresh produce, dry and ambient goods, dairy and fresh bakery service.
We are always trying to improve our product range, if you are a supplier looking to work with us or a customer with a special request, please do get in touch.
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Picked with care, perfectly delivered
We believe that great customer service starts straight from the order and ends with excellent delivery. We pride ourselves in using the best technology and staff training to ensure 5-star service every step of the way.
Every order is hand-packed by one of our trained picking staff. Using a state of the art tablet picking system it allows us to monitor your order from the warehouse to the van, ensuring every item is hand-picked to perfection.
Excellent Customer Service
We have a friendly customer services team, ready at the end of the phone to take orders, answer any questions and help resolve any queries you may have.
We pride ourselves on delivering 100% customer satisfaction. We have a driver in the London market every night, enabling us to achieve 100% fulfilment of customers’ orders.
If for whatever reason, we falter (we’re only human at the end of the day) and do not match our usual 5-star standard, please do get in touch with one of our friendly customer service team and we’ll be sure to help resolve the issue as quickly as possible.
Following an audit in April 2022 The Heritage Fine Food Company has successfully gained SALSA approval by demonstrating compliance for the following scopes of production:
‘The wholesale, storage and distribution of chilled fresh fruit and vegetables, dairy products, prepared vegetables, cooked meats and raw meat; and other ambient prepacked food and drinks”
The SALSA food standard is independently audited and recognised widely in the industry. Written by experienced food safety experts, SALSA is a robust and effective food safety certification scheme which is appropriate for smaller food producers and processors. Approved suppliers can demonstrate that they operate to standards that are recognised and accepted across the industry and exceed the minimum standards expected by enforcement authorities. SALSA approval is only granted to suppliers who are able to demonstrate to an auditor that they are able to produce safe and legal food and are committed to continually meeting the requirements of the SALSA standard.SALSA is a non-profit making joint venture between the four main trade associations representing the UK Food Chain. The Institute of Food Science and Technology operate the scheme throughout the UK. All of these bodies make up the independently chaired Governance Committee which oversee the SALSA scheme.
You can view the SALSA certificate here
We receive wholesale deliveries into our warehouse throughout the day. Our warehouse team are always on hand to receive goods in.
We can provide traceability of every product we receive. All produce passes through strict quality controls before entering our warehouse.
Our entire warehouse is temperature-controlled to make sure our produce stays at its best. We have separate dairy, freezer, fresh produce and dry stores.
You can place your order on the phone or by email. All live orders are booked directly on our sales software so we can provide you with instant stock levels.
We use a state of the art tablet-based picking system throughout our warehouse. Orders are instantly available to our picking teams within minutes of them being placed.
Each van is hand loaded by one of our experienced teams. This is the final quality check before leaving our warehouse.
Our entire fleet of vans are tracked with live tracking data. This gives us a constant overview of delivery times and van locations.
We have a knowledgeable and helpful team always available on our sales line. We take live orders up until midnight for the next day.
In 2022 we came third for Business of the Year in the Wiltshire Life Awards.
In 2021, we were a finalist in the wholesale fruit and veg supplier category in the national FPC fresh awards and a finalist in the Business of the Year category for the South West business awards.
Proud to partner with Marco Pierre White
At the end of 2020 we started working closely with Marco Pierre White and now supply a large number of his restaurants across the South West, as well as his very own hotel/restaurant The Rudloe Arms, based in Corsham. In 2021 Marco filmed further BBC Maestro episodes and our produce was used. It is a testament to Heritage Fine Foods that he uses our produce and personally recommends us.