Order with Heritage Fine Foods between January and March to eat out with Marco Pierre White after lockdown
It’s been a challenging time for everyone since the coronavirus pandemic unfolded and with the latest lockdown announced until mid-February at the earliest. Heritage has confirmed that they will ensure that there are enough delivery slots for their customers during these difficult times to get their shopping delivered without any long waits.
Like so many other businesses Heritage found themselves being thrown a curveball when the whole country went into lockdown last year, but the company has prevailed as it always does during a crisis and has pulled together to support other businesses and help the local community too.
As a thank you Heritage wanted to give back to their home delivery and click and collect customers. Any orders that are placed between January and March will be entered into a prize draw to win some fantastic prizes:
EAT IN WITH HERITAGE TO EAT OUT WITH MARCO
First prize – An overnight stay for 2 people at Marco Pierre White’s hotel -The Rudloe Arms in Corsham including an evening meal up to the value of £150 and breakfast. Total prize value £400
Second Prize – An evening meal at a Marco Pierre White restaurant of your choice up to the value of £150*
Third prize – A champagne afternoon tea for two worth £34.95 at a Marco Pierre White restaurant of your choice*
*Does not include The Rudloe Arms
10 Runner up prizes – Ten runners up will win a MPW Apron worth £35 each.
T&Cs : Winners will be chosen at random on the 2nd April 2021. Prizes not exchangeable for cash. All entrants must be over the age of 18. Prize winners will be contacted directly, if a prize is not claimed within a week of contact another winner will be randomly selected.
Kay Mortimer commented “It’s so much more than just selling for us; we like to get to know our customers and develop that two-way relationship. There are also other wider benefits to becoming a customer with Heritage, a lot of our produce is sourced locally so helps local farmers, producers and growers who are also struggling as their normal customers are also closed, ordering local cuts food miles and is value for money. We can also supply products that customers won’t always see in the supermarket which are usually reserved for the catering trade”.
Pictured left Hayward Growers who supply us with leafy vegetables and right Sunbeam Watercress (both have lost a large percentage of their business during lockdown due to lack of demand from cruise ships and naval vessels in Portsmouth) Heritage continue to support local growers to offer their produce to our retail customers.
Customers can choose a delivery date within 2 days of placing an order or can click and collect with contactless collection within two hours of the same day or a time/date to suit (this excludes meat and fish which needs two days’ notice and no deliveries currently on Sundays or Monday’s).
Ken Mortimer added “We were really lucky that the local community spread the word during the first two lockdowns, we made it through without furloughing or laying off any of our staff last year, in fact we actually increased our workforce in 2020. We are now well equipped to deal with large volumes of orders, with plenty of delivery slots available (or same day contactless collection) becoming a local lifeline to the surrounding community during these difficult times”.
It isn’t the first time Ken and Kay Mortimer and their team have tackled a crisis. The business started out as a home veg box delivery service back in 2005. Ken started as a grower in Bromham when he was 20 years old, eventually opening 37 greengrocery shops with his brother Neil. The shops closed in the 1990s as food shopping moved to out-of-town supermarkets. At this point Ken moved into wholesale supplying restaurants, cafes, care homes and schools. Then again 7 years ago the warehouse was seriously flooded and still Heritage didn’t miss a beat in ensuring all its customers received their order.
Towards the end of last year Heritage also took on new customers in the hospitality sector including Marco Pierre White at The Rudloe Arms and some of his restaurants.
Ken added “Although scary times it has pushed us to look at operating in different ways and pivoting the business when we needed to as well as supporting our wider community. It’s also re-emphasized to us what an amazing team we have working for us”.
Kay Mortimer, Operations Director concluded “We want to thank all our customers for their continued custom and look forward to serving everyone in 2021 – customer service is central to our company ethos, it has been heart-warming to see our online community grow and share the food they have been making, sometimes with ingredients they have never tried before, we look forward to continuing to serve everyone this year.”